When will my Order arrive?
We are able to deliver most orders between 2 and 14 working days of your payment.
Deliveries for some furniture may take up to 6 weeks as these items are generally not held in stock by Sleepdoctor.
Delivery to regional areas may take longer and postal items are dispatched within 3 days of your payment.
Occasionally delivery may take longer if the product you ordered is not currently in stock.
If this occurs one of our helpful sales staff will contact you.
How do I work out my delivery costs?
Delivery costs will vary depending on product and location. To work out your delivery costs add the item to the shopping cart and type in your postcode.
This will work out the delivery charges and also give you different delivery options if available.
Which days of the week do you deliver?
We deliver Monday to Friday. By special request we can deliver on a Saturday or Sunday.
Can I pick up my order?
Yes, you can arrange the collection of your order from our showroom/warehouse
We will contact you to inform you when your order is ready to be picked up.
Will you assemble my bed?
Yes. For an additional fee our professional delivery team can unwrap and assemble your order.
Deliveries for some furniture and mattresses may take up to 6 weeks as these items are generally not held in stock by Sleepdoctor.
Deliveries for large or bulky items must be received in person.
The relevant Sleepdoctor will contact you by telephone or email to discuss the availability of your product and the delivery window.
If a relevant Sleepdoctor cannot supply a particular product, the relevant Sleepdoctor will notify you by telephone or email as soon as possible.
At this time, Sleepdoctor Online is only able to fulfil orders for delivery within Australia.
Our delivery costs are staggered.
A: $55 within 40km of your nearest store
B: $75 within 41-80km of your nearest store
C: $100 within 81-110km of your nearest store
D: $175 more than 110km-150km from your nearest store
E: Over 151km Price to Be Quoted
F: Your Delivery cost is worked out automatically using geo-location or by manually entering your postcode.
Currently we only deliver in NSW ,VIC and ACT.
Some special delivery offers may apply from time to time.